Privacy policy

Privacy as a whole is important to all of us at MedInfoFiles™. Please contact us at Medinfofiles (Pty) Ltd, 11 Voortrekker Avenue, Edenvale, 1610 or on +27 (011) 966 8318 or by email at [email protected] if you have any questions or comments regarding our privacy policy or with respect to the way in which any information you send us may be used. The following sets out our information practices for accessing and browsing the MedInfoFiles™ website.

Information Collected

MedInfoFiles™ will protect the privacy of all of our registered users as described in this Privacy Policy. We collect personally identifiable information about you when you register for on MedInfoFiles™. Registration may include your name, address, email address, phone number and date of birth. Only the minimum data items necessary for the platform to function are collected. Your health information and personal records are password-protected to prevent access by other users and are only available to you, or anyone you give access to.

Data Ownership

The MedInfoFiles™ service allows you to store your own data. We don’t claim ownership of your data, and neither do we have any access to your data. Your data remains your data and you are responsible for it.

When you share your data with other people, you understand that they may be able to, on a worldwide basis, use, save, record, reproduce, transmit, display your data. If you do not want others to have that ability, do not use the Guest Access option to share your data, and do not give anyone your login details. You represent and warrant that for the duration of these terms, you have (and will have), all the rights necessary for your data that is uploaded, stored, or shared on or through the service and that the collection, use, and retention of your data will not violate any law or rights of others. MedInfoFiles™ cannot be held responsible for your data or the material others upload, store or share to your account using the service.

The use and Disclosure of Personal Information

We use the data that we collect from you for purposes, which may include:

• providing our users with a username and password to activate the service. • processing registrations and enquiries • providing you with information about enhancements and alterations to our products and services, (provided that you ask to receive such information).

We will not disclose your information to successors in title to our business or in accordance with a properly executed court order or other than required to do so by law, as we do not have access to your data.


The MedInfoFiles™ website may contain links to other websites. MedInfoFiles™ is not responsible for the privacy practices or the content of such web sites. Please read the privacy statements of the linked web sites that you visit.


When you provide Medinfofiles with personal information, that information may be held and stored securely, electronically on servers outside of the country where you originally entered the information. In addition, that information may be used may processed outside of the country where you entered the information.

Whenever MedInfoFiles™ handles personal information, regardless of where this occurs, Medinfofiles takes every precaution to ensure that your information is treated securely, for instance by encrypting the information and by storing the information in a secure environment. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, MedInfoFiles™ cannot fully ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Product Updates

Registered users may, from time to time, get information from MedInfoFiles™ about present or future Medinfofiles products and services as well as details of changes to and enhancements of our products and services. You can opt-out of receiving such information by emailing us at [email protected]

Deleting/Removing/Updating of Data

Subscribers to the Medinfofiles service may remove all of the information stored about them by means of the website. MedInfoFiles™ users that wish to have their information deleted, may do so by manually deleting all records created under the records page. If you wish to remove your information, the process will be immediate and all records will not be backed up by MedInfoFiles™.